๐Getting started
Who sets up the account?
A parent or guardian registers the account with an email address (or Sign in with Apple / Google). Once signed in, the parent adds one or more child profiles from the parent dashboard.
What ages and year groups does Number Nest support?
Number Nest is designed for primary-aged children, covering practice up to Year 4. Each child profile is matched to their own year group, and a short placement check on first login helps tailor their starting point.
๐Accounts & PINs
I forgot my parent account password
On the sign-in screen, tap "Forgot password?" and enter your registered email address. We'll send a secure link to reset it.
My child forgot their PIN
Sign in as the parent, open the parent dashboard, select the child, and choose "Reset PIN" to set a new one. A child's PIN can only be reset by a parent โ it's not recoverable from the child's own profile screen.
โ๏ธCloud sync across devices
Why isn't my child's progress showing up on another device?
Progress syncs automatically once you're signed in to the same parent account on both devices and have an internet connection. Number Nest is built to work fully offline first, so if a device has been offline for a while, give it a moment to reconnect and sync after you open the app.
Does the app work without an internet connection?
Yes โ a child can always start a daily sheet or test, answer questions, and keep their streak going with no network. Progress syncs to the cloud automatically once a connection is available.
๐ทMath Lens & Voice Answer Mode
Math Lens (camera) or Voice Answer Mode isn't working
Both features need a one-time permission from your device โ check that Number Nest has camera and/or microphone access under your device's Settings app. Both process everything on the device only; no photo, video, or audio is ever saved or uploaded.
๐ฅYour data: export & deletion
How do I get a copy of my data?
Go to Settings โ Privacy & Data โ "Export my data" to download a complete copy of everything Number Nest holds for your account and your children.
How do I delete my account and data?
Go to Settings โ Privacy & Data โ "Delete all my data". This permanently and immediately removes your account, child profiles, and every associated cloud-synced record. See our Privacy Policy for full details.
๐Pricing
Number Nest is completely free to use, with no ads and no in-app purchases required.
โ๏ธStill need help?
Can't find what you're looking for? Reach out and we'll get back to you.